Privacy Policy

Categories of information we handle

Registration details such as full name, date of birth, residential address, email, and phone number are recorded to fulfil our Know Your Customer obligations under the Curaçao license.

Financial records linked to deposits, withdrawals, and bonus activity are kept securely to ensure transparent accounting and to support anti-money-laundering checks.

Technical metadata — including IP address, device fingerprint, browser type, and geolocation — is captured automatically to safeguard sessions and detect anomalous access.

Lawful basis and purposes

We rely on contractual necessity for delivering the gaming service, legal obligation for compliance reporting, and legitimate interest for fraud prevention and platform integrity.

Optional processing — for instance personalised promotions or tailored recommendations — occurs only after you grant explicit consent, which can be withdrawn at any moment from your preference panel.

Third-party processors and disclosures

Selected vendors handling payment routing, identity verification, and live chat infrastructure receive only the data necessary to perform their narrowly defined function.

Disclosure to regulators, financial institutions, or law enforcement bodies occurs strictly when a binding legal request is presented and validated by our compliance officers.

Storage periods and player rights

Account information remains on file throughout the active relationship and for a minimum of five years after closure, in line with licensing requirements applicable to remote gambling operators.

You retain the right to request a copy of your profile, ask for corrections to inaccurate records, demand erasure where permitted, and object to specific processing activities by writing to our privacy desk.

Cookies and similar technologies

Essential cookies enable navigation, authentication, and fraud detection and cannot be disabled without affecting the basic functionality of the platform.

Analytical and advertising cookies require your consent through the cookie banner displayed on your first visit, and your preferences can be revised at any time via the dedicated settings page.